N Touch Online Banking will be offline for maintenance tonight from 11pm to 2am CST.
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N Touch Online Banking will be offline for maintenance tonight from 11pm to 2am CST.
Learn More
Due to Hurricane Dorian, some Florida branches will be closed Tuesday & Wednesday.
See Closures

How can we help you?

Frequently Asked Questions

—I believe my card is lost or stolen. Can you help me?
To report lost or stolen ATM/debit cards during business hours, please call us at 877-733-6862 or email support@nationalbankofcommerce.com.

To report lost or stolen ATM/debit cards outside of business hours, please call us at 866-546-8273.

Alternatively, you may login to online banking from your computer, click on Settings, and then click on ATM/Debit Card. There you will find a list of cards associated with your accounts, and you'll have the option to check a box for the card that has been lost or stolen.
—I'm traveling soon, so do I need to put a travel notice on my account?
When traveling, it is always best to advise the bank in advance. Simply email support@nationalbankofcommerce.com with your travel details, or call your local branch to have them annotate your account.
—How do I order checks online?
Checks can be ordered online through Harland Clarke. Click here to order checks.
—I've been locked out of my online banking account. What do I do?
If you find you are locked out of your online banking account, simply click the lockout link provided and follow the prompts.
—How can I reset my online banking password?
To reset your online banking password, simply click the ‘Forgot Password” link provided, or once logged into your online banking account, click Settings and under the ‘Personal’ tab scroll to the ‘Modify Login Information’ area and follow the prompts.
—What is an ITM, and how does it work?
An Interactive Teller Machine (ITM) has two functions. First, it serves as a regular ATM where you can check account balances, make cash withdrawals, and deposit cash and checks. Secondly, an ITM allows you to interact with a live teller during business hours. When you arrive at the machine, simply choose which option you prefer, and the machine's on-screen prompts will guide you.
—How do I send a wire transfer?
To initiate a wire transaction, simply visit your local branch. If you have a wire agreement on file you can call or email your local branch to complete the transaction.
—Can I open an account through your website?
Accounts may not be opened online. Visit your local branch where one of our specialists will be happy to assist you in this quick and simple process.
—What is a routing number and how can I find it?
A routing number is a nine-digit code that identifies a bank. Your routing number can be found as the first 9-digits in the bottom left of the check. The routing number for National Bank of Commerce and its divisions is: 062206486
—How do I remove a signer from my account?
To remove a signer you will need to visit your local branch. If you are removing due to death, you will need a copy of the death certificate.
—How do I change my address or name on my account?
To change the address or name on your account you will need to visit your local branch. Please contact your local branch prior to your visit to determine what documentation you will need to bring with you.

Need help now?

Call 877-733-6862 Mon–Fri, 8am–5pm CST
or email us at: support@nationalbankofcommerce.com

Get started today.